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PX Baseline™ shows you how effectively your firm is leveraging its people, what's helping or getting in the way, and where there is opportunity to get more from the investment you're already making.
If any of these sound familiar, you're in the right place.
"I have a good team. I'm just not sure we're getting everything we could from them."
"Our payroll has grown faster than our profitability."
"Everyone is busy, but I'm still involved in everything."
"I'm not sure we're getting enough from some of our senior people."
"We keep hiring, but I don't feel like we've created more capacity."
"The business has grown, but it still relies too much on me."
Different symptoms can point to the same underlying question:
Is your business set up to get the greatest possible leverage from the people you already have?
People Leverage is about how effectively your business turns the investment it makes in people into contribution and business performance.
It can be affected by how roles are designed, where work sits, how decisions are made, how effectively managers lead, whether accountability is clear, how dependent the business is on the founder, and whether your most expensive capability is being used where it creates the most value.
PX Baseline™ gives you an evidence-based view of what's happening inside your firm so you can see what is working, what may be getting in the way, and where leadership should focus.
PX Baseline™ brings together a small number of key business and payroll measures, leadership perspective, confidential employee feedback and selected employee conversations.
We then look across all of that evidence to understand what it means for the business.
The result is not a list of employee comments or another survey report.
It's a clear diagnosis of how effectively your firm is leveraging its people, the issues that matter most, and what you should prioritize next.
The survey gives us evidence.The diagnosis is the value.
One of the measures we use in PX Baseline™ is Return on Person™ (ROP).
ROP gives us a financial starting point for looking at the relationship between the investment a firm makes in its people and the gross profit the business generates.
A financial lens on People Leverage
The number is the starting point. The diagnosis explains why.
The number alone doesn't tell us enough.
The more important questions are:
What's driving it?
What is helping or constraining your People Leverage?
Where is there opportunity to improve?
That's why we don't look at ROP in isolation. We combine it with evidence about how your firm is structured, led and operating to understand the bigger picture.
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01
We start with the business.
We look at your priorities, structure, a small number of key business and payroll measures, and what leadership sees as the biggest constraints.
02
Confidential employee feedback gives us another perspective on how the business actually operates.
We're looking for patterns, not complaints.
03
Selected confidential conversations help us investigate those patterns further.
We bring the evidence together and use our experience and judgment to determine what actually deserves leadership attention.
04
We turn the findings into a focused People Leverage Plan so you know what matters, what to address first and how to measure progress.
Your Return on Person Baseline
A financial starting point for understanding the relationship between gross profit and your payroll investment.
Your People Leverage Findings
A clear view of what's helping your people contribute at the level the business needs and what may be getting in the way.
Key Risks & Opportunities
The issues we believe have the greatest commercial significance, prioritized so you know where to focus.
Your People Leverage Plan
A focused 6–12 month plan outlining what needs attention, why it matters, what should happen next and how progress should be measured.
Leadership Debrief
A 90-minute session where we take you through what we've found, challenge assumptions, discuss the implications and align on priorities.
PX Baseline™ is designed for businesses where specialist expertise is what clients are buying and people are one of the firm's biggest investments.
It may be particularly valuable if:
You have a good team but aren't convinced you're getting everything you could from them.
Too much still comes back to you as the founder.
Everyone seems busy, but capacity remains constrained.
Payroll has increased without the improvement in performance or profitability you expected.
Some of your most experienced or expensive people may not be working at their highest-value level.
Roles, accountability or decision-making have become unclear.
You're considering adding headcount and want to understand the current team first.
You want to improve profitability, scalability or reduce founder dependency.
You're preparing the firm for its next stage, succession or an eventual exit.
Our primary focus is founder-led specialist professional services firmswith approximately $5M–$50M in revenue.
PX Baseline™ is the Audit stage of our approach.
First, we understand what's happening and identify where the greatest opportunities for People Leverage exist.
If change is needed, Architect is where we design and implement the systems required to address what we've found.
Advise provides ongoing strategic oversight and measurement as the firm continues to evolve.
We don't start with a predetermined solution.What we recommend is determined by what the evidence tells us.
If you're not sure, that's exactly what PX Baseline™ is designed to help you understand.
Increase the leverage of the people you've already invested in.