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PX Baseline™ gives you an evidence-based view of how effectively your firm is leveraging its people, what is helping or getting in the way, and where leadership should focus next.
Do any of these feel familiar?
"Our payroll has grown faster than our profitability."
"Everyone is busy, but I'm still involved in everything."
"We keep hiring, but I don't feel like we've created more capacity."
"I'm not sure we're getting enough from some of our senior people."
Different symptoms can point to the same underlying question:
Is your business set up to get the greatest possible leverage from the people you already have?
People Leverage is about how effectively your firm turns its investment in people into contribution, capacity and business performance.
It is influenced by how roles are designed, where work sits, how decisions are made, how effectively managers lead, whether accountability is clear and how dependent the business remains on the founder.
PX Baseline™ brings the evidence together so you can see what is working, what is constraining the firm and where leadership attention will create the greatest value.
PX Baseline™ combines a small number of key business and payroll measures with leadership perspective, confidential employee feedback and selected employee conversations.
We look across all of that evidence to identify the patterns, constraints and opportunities that matter most to the business.
The result is not another employee survey report.
It is a clear diagnosis of how effectively your firm is leveraging its people and what leadership should prioritize next.
The survey gives us evidence.The diagnosis is the value.
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We examine the firm’s priorities, structure, business and payroll measures, and the constraints leadership is seeing.
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Confidential employee feedback shows us how the business is experienced and how work actually gets done.
We look for patterns—not individual complaints.
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Selected employee conversations help us investigate the patterns and determine what genuinely deserves leadership attention.
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We turn the findings into a focused People Leverage Plan showing what matters, what to address first and how to measure progress.
Return on Person™ is one of the measures we use to establish a financial baseline for the relationship between your payroll investment and the gross profit your firm generates.
A financial lens on People Leverage
The number is the starting point. The diagnosis explains why.
We use the wider diagnosis to understand:
What is driving the current result.
What is helping or constraining People Leverage.
Where there may be an opportunity to improve.
Return on Person™ is not assessed in isolation. We interpret it alongside evidence about how the firm is structured, led and operating to understand the wider picture.
Your Return on Person™ Baseline
A financial starting point for understanding the relationship between gross profit and payroll.
Your People Leverage Findings
A clear diagnosis of what is helping your people contribute at the level the business needs—and what may be getting in the way.
Prioritized Risks and Opportunities
The issues with the greatest commercial significance, ordered so you know where leadership should focus first.
Your People Leverage Plan
A focused 6–12 month roadmap outlining what needs attention, why it matters, what should happen next and how progress should be measured.
Your Leadership Debrief
A 90-minute session to review the findings, challenge assumptions, discuss the commercial implications and align on priorities.
PX Baseline™ is designed for firms where specialist expertise is what clients buy and people represent one of the business’s largest investments.
PX Baseline™ may be particularly valuable when:
Payroll has increased without the expected improvement in capacity, performance or profitability.
Too many decisions and responsibilities still return to the founder.
Everyone appears busy, but capacity remains constrained.
Senior or highly paid people may not be working at their highest-value level.
Roles, accountability or decision-making have become unclear.
You are considering adding headcount and want to understand the current team first.
Our primary focus is founder-led specialist professional-services firmswith approximately $5 million–$50 million in revenue and 10–60 employees.
PX Baseline™ is a complete standalone diagnostic. What you do next depends entirely on what the evidence reveals.
PX Baseline™ identifies where the greatest opportunities for People Leverage exist and gives leadership a clear plan.
If implementation support is needed, we can help redesign and build the roles, systems and leadership practices required.
Where ongoing strategic oversight would add value, we can continue to measure progress and advise the leadership team.
We don't start with a predetermined solution.What we recommend is determined by what the evidence tells us.
Free download
Start with the free People Leverage Assessment. Score 18 statements across six areas of your firm to see where you may not be getting the full value from your people.
PX Baseline™ gives you the evidence, diagnosis and priorities to answer that question—and a clear plan for what to do next.