Designing Leadership: Getting the Right People – Pro Serv Podcast by Collective 54

In this episode of the ProServe Podcast by Collective 54, our CEO, Sel Watts, joins Greg Alexander to explore the messy, uncomfortable, and absolutely necessary leadership transitions required to scale a boutique professional services firm. Sel, drawing on her experience as a "Culture Architect," breaks down the distinct life cycle of a firm and the critical shifts founders must make, from gritty operators to system-builders, to keep their businesses growing.

Sel and Greg dive deep into the specific leadership traps that prevent scaling, discussing:

• Why relying on instinct and grit works in the early days, but becomes your biggest bottleneck as you grow.

• The danger of avoiding clear KPIs and well-defined roles when hiring new talent.

• The Founder’s Identity Crisis: why holding onto the title of "Hero" will actively ruin your firm's exit valuation.

Listen to the full episode here:

Follow Greg on LinkedIn: https://www.linkedin.com/in/gpalexander/