Growing Pains: When Your Professional Services Firm Hits the Wall

You built this firm on expertise and relationships. But now you're hitting barriers you can't solve with either.

Sound familiar?

• Your team has grown beyond "everyone just knows what to do"

• Culture isn't as strong as when you could influence it daily

• Senior people are drowning in management instead of client work

• Good people are leaving for "bigger opportunities"

The Owner's Trap

You're caught between:

• Being the rainmaker and running the business

• Delivering to clients and developing your team

• Growing revenue and protecting quality

• Scaling up and maintaining control

And your profit margins? They're not matching your growth.

The Breaking Point

At 10-50 staff, everything breaks:

• The systems that worked at startup fail

• Your best people get stretched too thin

• Client experience becomes inconsistent

• Your time becomes the biggest bottleneck

What Actually Works

One of my clients (25-person consultancy) just transformed their operation:

• Billable hours up 20%

• Senior team back to client work

• Clear growth paths for junior staff

• Profit margins increased 25%

Not by working harder. By building infrastructure that scales.

Want to know how?

Let's talk about your Culture Reality Check.